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EFACS also provides further automation in handling customer orders, fully automating the entire EDI customer order process, which currently comprises 40% of all orders.

The entire supplier management aspect of the business is also handled by EFACS with each supplier being monitored against specific performance targets with information updated in real time, thereby ensuring that the most appropriate suppliers are matched to every order.

Other key performance benefits from EFACS include an increase of turnover in excess of £1m simply by analysing current sales opportunities and helping Dyer Engineering target which markets to concentrate on. Company growth of 20% in a year of planned consolidation is also attributed directly to the efficiency gains made possible by EFACS.

www.dyer-engineering.ltd.uk