"The true cost is not always in the first quotation of a job!" stated Phil Mould, ARRK's sales director, at a recent Tooling teach in. "Customers need low costs but this does not always equate to the lowest price and more and more customers are recognising financial strength, real value, continued support and commitment as being critical features", he said. The company has facilities all around the world and is looking to make its Teesside facility play an even bigger part within the ARRK Group The ARRK Corporation is the largest model maker and prototype manufacturer in the world and has found that customers are now becoming more discerning when selecting their choice of supplier. A business's capabilities, capacity, competitive values and financial status are now being assessed and recognised as key indicators for developing a resilient supply chain.