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Managing Emotionally, Motivates Effectively
01 Nov 2003
Although many companies are undertaking business improvement programmes, fewer than 20% manage to achieve worthwhile results that significantly change business performance in the long term. For long-term success it is important to have managers who can motivate effectively says Mark Eaton, head of the MAS (South East & London) Work undertaken by Henley Management College has shown that managers who are effective motivators not only depend on their IQ to be successful but also make effective use of their EQ, their Emotional Intelligence Quotient.
Popularised by Daniel Goleman, managers with Emotional Intelligence have high levels of selfawareness about their own behaviour, and are able to apply appropriate emotions to situations rather than blowing 'hot and cold'. Equally important to the Emotionally Intelligent manager is their ability to build relationships with others and their levels of self-motivation.
Research has shown that Emotionally Intelligent managers are better at motivating teams and creating the right climate for change to occur, both of which are essential factors that determine the success, or failure, of a business improvement programme over the long-term.
To receive a free self-assessment diagnostic to discover your own EQ, or to receive some advice about creating the right environment for change, contact the Manufacturing Advisory Service in the South East on 0845-609-2121 or email info@mas-se. org. uk.
To find out more about the national MAS initiative visit www.dti.gov.uk/manufacturing/mas.
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