After some initial feasibility work, Polymer Cluster supported Crown by providing the resources of Paul Shipton of Plastics Consultancy Services as external consultant. Paul worked closely with Neil Botfield and Stuart Webb the managing director and quality manager of Crown Plastic Mouldings.

During the three day external audit to ISO/TS16949:2002 at the end of last year no nonconformities small or large could be found and Crown achieved the standard without any need for corrective action. Paul Shipton notes that ‘in my experience, a total of zero non-conformities is truly exceptional for any company. Through the development and approval of its management system Crown has demonstrated the high reliability and excellent process capability it can offer to their customers”.

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